Email & Text Messaging

Last updated: October 18, 2026

These terms explain messages from Vintage Wine Cellars, LLC. Text-program terms apply when a text program is offered and you enroll in it. Providing contact information does not make every messaging program available.

1. Service Messages

We use contact information associated with an order, account, gift, or event to send appropriate confirmations, delivery updates, security notices, and other necessary service communications, subject to applicable law. A marketing opt-out does not automatically stop these necessary messages.

2. Promotional Email

We may send promotional email about products, offers, tastings, and rewards where permitted by law and consistent with your preferences. Use the unsubscribe link in a promotional message to stop promotional email. You may also contact us for assistance. We honor opt-out requests within the applicable legal timeframe.

If you previously opted out, an ordinary later purchase does not by itself reverse that expressed preference. We may offer you an opportunity to subscribe again.

3. Marketing Text Enrollment

When you affirmatively enroll in an available text program, you authorize Vintage Wine Cellars to send recurring promotional texts to the number you supply, including messages sent using automated technology as described in the enrollment disclosure. Message frequency varies. Message and data rates may apply.

Your consent to marketing texts is not a condition of purchasing goods or services. A phone number entered for checkout, customer service, or account contact does not by itself constitute marketing-text enrollment. You must be the authorized user of the number and at least 21 to enroll in alcohol-related marketing.

Any rewards eligibility associated with a marketing channel is described in our Rewards Program Terms. You may withdraw permission at any time.

4. Stopping Texts and Getting Help

Reply STOP to an active marketing-text program to unsubscribe. You may receive a nonpromotional confirmation. We also honor other legally valid ways of revoking permission. Reply HELP for assistance where supported, or call (813) 879-2931.

If you change or give up your number, notify us or update your preferences so messages are not sent to its new user. Do not enroll someone else's number without that person's legally valid authorization.

5. Delivery and Privacy

Message delivery depends on network and provider availability and may be delayed or fail. Do not rely on marketing messages for an urgent service request. Carriers are not responsible for delayed or undelivered messages.

We use messaging providers to administer our programs. We do not share your text opt-in permission with another business for its own independent marketing. We retain appropriate permission and opt-out records. Additional information is in our Privacy Policy.

For messaging assistance, use our contact form or call (813) 879-2931.

These terms supplement our Terms of Use. A revision does not expand an existing text authorization beyond its lawful scope without any additional consent required by law.